All underwear is not returnable. To return other purchased items, please follow the following steps:
- Detach the top of your invoice and keep it for your records.
- Complete the return reason form on the invoice.
- Pack the item(s) securely in the original product packaging, if possible. Please include all items and paperwork. All items must be returned in good condition to ensure credit.
- Enclose the bottom perforated portion of your invoice with the item. If you can not send your invoice, please include their order number, billing name, and address with the item(s).
- Before sending their return shipment, please remove all extra labels from the outside of the package.
- Ship your package to us. It is recommended that you use a traceable and insurable shipping method.
Lolly38
513 S. 9th St
Philadelphia, PA 19147
Keep the Return Tracking Number for your return package to monitor delivery status. |